Missed-call text-back for a insulation company
An insulation estimate request is almost always one of three. The company that calls back first gets the walk-through first and sets the price anchor. Most companies answer from a truck or an attic, so a third of calls during the October rush hit voicemail, and voicemail is where quotes go to die.
Text-back fixes the first minute. The caller gets a message within 60 seconds: "Sorry we missed you, this is Dave. Attic or spray foam? Reply here and I will call you back in 15 minutes." Most people reply. Then the follow-up sequence handles the quote that was sent and not answered and the customer from last year who asked about the crawl space.
Working looks like every missed call answered by text, a callback inside 15 minutes, and a running list of open quotes with a scheduled nudge on each. Put your numbers in the calculator to see what the gap costs today.